NM
Nkosikhona M

1 reviews | Active since Jan 2018

03 Jan 2018, 06:46

Raw pizza

My wife and I went to buy Her favorite food pizza crammed decker. She insisted we have there I declined cause I wanted to rest. As she was about to warm it up she initially noticed that there was no crust covering the cheese grillers,but she warmed it anyway. As we where eating we could see the dough that was raw,there was so little if any cheese @ all,we just couldn't have that pizza.

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Replies (1)
Debonairs Pizza
Debonairs Pizza's reply15 Jan 2018, 12:59
Official

Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.

If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.

Kind Regards,

The Debonairs Pizza Team

Customer Care Line: ***