Quality at its worst

<p>I was having visitors then I decided to order Pizza. I ordered Pizza on Saturday at 4:10 PM ( Meaty Filla) I recieved my order on time. My younger sister dished out 2 Slice, but then when i wanted to dish out for my self and my visitor i noticed that Pizza was not fresh at all , It was dry, Burnt, On a slice you could only eat half of it as the other part was very dry. I called The manager and told her about it ( it was 5PM) she apologiesed and promised to deliver another Pizza in the next 20 to 25 Minutes. I called at 5:45 and was told that My Pizza is already out. The distance from Boulders to my place is just 5min drive. at 6PM My visitors and I were still hungry waiting for Pizza. I called at 6PM spoke with the manager and she told me the delivery man was out 20minutes ago " Let me find out with him what's is going on" . I asked how many Boxes is that delivery man have to deliver and she said 2.I waited for nothing until 6:20 Pizza not yet arived. I Called her again to find out if she managed to get hold of the delivery man. and she said " that man can not be able to answer the phone while driving a motor bike. That I know it's impossible. Then she told me They have too many orders and they have never made Meaty Filla which is the way i explained. Really? but as she is not getting hold of the driver she can make another one. I end up telling her to leave as it seams like there was no order on the way and told her to cancel my order as I cant wait another hour. paid for that Pizza and returned it to her on Sunday morning to eat it with her staff members. I didnt even ask for a refund as it was not about getting my money back or extra Pizza but to get quality at its Best. This is not the first time . but now I think Debonaires Boulders is getting too many new customers in a way that regular customers are being taken for granted. Belive me , If you want quality Pizza and reliable service, Boulders Debonaires is a no go area. and they must do themselves a favor and remove me from their system.</p>