PUTRID SERVICE PROTEA GLEN MALL AND CALL CENTRE!!!!!!!

PUTRID SERVICE!!!!!!!!!!

I placed an order at Protea Glen mall on my app at 14:04pm.The order still hasn't been delivered.We continue calling both tha call centre and they always doa store referral and the call eventually gets cut(waste of my airtime and time). Eventually i get through to a lady who is able to get throught to the manager at the store at 03:15pm she says the order has already been dispatched "chuckles" if it were dispatched my family should have been done eating by now because we live less than 5 minutes away from the mall.The manager than says many orders for delivery were made prior to ourselves hence the delay so..Number 1: No courtesy on how long we most likely to wait so we could make a plan B in the meantime.Number 2. Why isn't this communicated so that clients are flexible in eitehr not making the order because of the waiting time..PHEW so glad i did'nt make an online payment!. I am deleting your app, i will advsie my friends to just delete your app as well because it is pointless having something that allows you to order a pizza and not be able to track it furthermore your telephone etiquette at both your stores and head office is appalling no one takes accountability you get transferred until you run out of airtime soo glad you guys are not 911 you would wipe out a nation at the attention to detail you have fro your clients!!

You are the worst!!