Putrid service and bad people s****s
<p>On February 3rd I order a large pizza at 19:30, keep in mind I live less than a few roads away, lady on the phone says 45 minutes. I waited almost 3 hours, I tried calling and calling but no answer or I was put through to another dead line! I was extremely frustrated and eventaully after another 25 minutes got through to the store who said my order has not even left the store yet ! I ended up cancelling the order. Ruined my entire night and I haven't even received an apology after tweeting and emailing debonairs. WILL NOT GO BACK ANYTIME SOON!!</p>
Thank you very much for taking the time to report your experience with our Kronboom branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Kronboom branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)