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QAANITAH A

1 reviews | Active since May 2017

25 May 2017, 18:38

POOR TELEPHONE ETIQUETTE !!!!!!!!!

<p>My experiance with placing an order with Deboniars Pizza (woodstock) was so poor..</p> <p>I tried placing a order for the on the Double Pizza and the guy who took my order was so lazy that i could feel it through the phone.Does he not no what Phone ETIQUETTE means?</p> <p> </p> <p>He asked me silly thing besides helping me with my order,I had to ask him about three times "can you please take my order?" It took him about 20min just to take a order,when i asked for the total of my order as i have added exter things to it,the guy could'nt give me a price and said " i'll call you back"</p> <p>Does he not work there? sould he not know the prices of things there?</p> <p> </p> <p>I asked him "how long will i have to wait for the delivery"</p> <p>And he said</p> <p>"about an hour"</p> <p> </p> <p>This is utterly insane!! how on earth can one wait an hour for food that is placed over the phone?,this is surposed to be a faster way ?</p> <p> </p> <p>I must say the Debonairs Pizza service SUCKS *****!!!!</p>

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Replies (1)
Debonairs Pizza
Debonairs Pizza's reply08 Jun 2017, 16:25
Official

Thank you very much for taking the time to report your experience with our Woodstock branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Debonairs Pizza

Customer Care: 0861 DPIZZA (374992)