IK
ICE K
1 reviews | Active since Mar 2014
30 Mar 2016, 15:11
Poor tasting Pizza
We ordered pizza on Friday evening 25/03/2016 - we waited 90 minutes for our delivery, but it did rain very hard, so I did not make a fuzz about that.<br> When we ordered, I ordered a Club Pizza and the girl said they do not have bacon. Then a Hawaiian and the girl said they don't have ham - when she then said they are a Halaal shop.<br> I end up taking the Meaty Grill, which was disgusting, every single piece of BEEF spare rib was like a piece of rubber and may have been sinews. <br> The other 2 pizzas was nothing better. Never in my life will I eat Debonairs Pizza again, especially not from the one in Zevenwacht Mall.<br> <br>
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Debonairs Pizza's replyOfficial
31 Mar 2016, 11:58Hello a336901,
Thank you very much for taking the time to report your experience with our Kuilsriver branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Kuilsriver branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply31 Mar 2016, 11:58
Official
Hello a336901,
Thank you very much for taking the time to report your experience with our Kuilsriver branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Kuilsriver branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)