CN
Christancia N
1 reviews | Active since Feb 2014
27 May 2015, 14:48
poor servise
i bought a Pizza today at Randburg spoke to Alice Nkomo who i placed an order to, but when the pizza was delivered it was not a chicken triple Decker as you could not find the chicken it was so thin that you could not see the other layer. when i called them back they said they will bring another pizza back only to find out that the only thing they did was to pour extra sauce you still could not find the meet. i am very disappointed as the cost of this pizza was R109.90 which i paid even though i was not happy with what i was given. this really need to change as this was not a free pizza i paid for it using my money. i am looking forward to the response as i am F*%n ****ed. my invoice number is 863871
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Debonairs Pizza's replyOfficial
28 May 2015, 10:17Hello chris84,
Thank you very much for taking the time to report your experience with our randburk Oak and Hill av... branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our randburk Oak and Hill av... branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply28 May 2015, 10:17
Official
Hello chris84,
Thank you very much for taking the time to report your experience with our randburk Oak and Hill av... branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our randburk Oak and Hill av... branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)