Poor Service - Please take your staff for training refreshers on customer service

I went to the store to buy a 3PLE Decker but they was out of stock. Then had to go for "on-the double" I was told they don't have creamy chicken they gave me alternative options then i asked for the spicy chicken, the machine wasn't working, that meant i needed to to withdraw money and pay cash. i was told to wait about an hour (45min) then after waiting for so long i get my order. Because i know i am dealing with a reputable store not a street vendor i took my pizza and went home (+-5km away). only to find that the underneath pizza was not what i ordered!!!! they gave me bacon with something i did not ask for. i explicitly reiterated that i don't want anything with PORK and Asked for chicken! then i had to fly back to the store before i find the store closed (don't know what time that one closes), Even when i was there they still gave me the incorrect pizza (WHAT IS THE POINT OF MY ORDER BEING WRITTEN ON THE RECEIPT? IF THEY WONT READ IT ANYWAY???). to think i could have went to Maponya Mall/ Dobsonville only had I known i'd be treated like this. I've always been a supporter of local based but i will not settle for this kind of service. THIS IS NOT A START UP TO BE LACKING ATTENTION TO DETAIL. I would use my receipt for reference but they took it (Jabulani Mall Branch)