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mohube M
1 reviews | Active since Sept 2018
02 Jun 2019, 21:55
Poor service delivery
Terrible service, I ordered pizza @20:13 on 02/06/19 and got a confirmation email and text for the Order # ********** 4. After an hour still I had no delivery, they were about to close @21:30 I tried calling more Tha 5 times, but couldn't get through my calls were just cut and still no delivery. This is disappointing as your policy states around 40min. The delivery arrived @ 21:51 UNBELIEVABLE!!
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Replies (2)
Debonairs Pizza's replyOfficial
17 Jun 2019, 16:02Hi Mohube
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Please confirm the branch you ordered from so we can assist.If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Please confirm the branch you ordered from so we can assist.If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team Customer Care Line: ***
Debonairs Pizza's reply17 Jun 2019, 16:02
Official
Hi Mohube
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Please confirm the branch you ordered from so we can assist.If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Please confirm the branch you ordered from so we can assist.If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team Customer Care Line: ***
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mohube M's updateReviewer Update
18 Jun 2019, 09:14Hi, it was Rink str. Debonairs in Port Elizabeth.
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mohube M's update18 Jun 2019, 09:14
Reviewer Update
Hi, it was Rink str. Debonairs in Port Elizabeth.