POOR SERVICE DELIVERY
On Saturday, 30 June 2018, at 17h16, I placed an online with Debonairs Van Riebeeck Park, O/No: 1 ********** , for 2 pizzas, valued at R222.50. I only received my order at 19h04, delivered by their driver Coloumbus. Since when has it ever taken so long to prepare & deliver a meal??? I guarantee, that this will be the very last I ever purchase/place an order, with this Company ever again. This is the absolute worst service, that I have ever received from them.
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the restaurant manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the restaurant so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the restaurant manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the restaurant so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***