Poor service

Hi Peter my name is Shirley from midrand,yesterday I bought pizza at debonairs pizza yarona at kaalfontain online,I almost waited for 2hours to receive the meal 🥘 unfortunately I decided to go to the store to check if the pizza is still coming or not. They decided to give me another pizza and when I get home I realised that the pizza was not cooked well done then I driven back again to return the pizza and thy gave me attitude 😏