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thato L

1 reviews | Active since Aug 2012

11 Feb 2022, 16:50

Poor service and Food

On the 2nd of February 2022 I did an online order for a pizza at Debonairs Eldorado Park. My order number was 136. When the driver arrived he had brought the wrong pizza which looked like a thripple decor but looked more like scrambled eggs. Called the Store that I received the wrong order and the lady asked how do I know it's wrong, kept my cool and told her I ordered a beefy billionaire and know what it should look like, she then yelled at the staff members asking about my order only to find its there, I could hear her in the background, I was not even told to hold, soon after he hung up. Tried calling again nobody answered.. About 20 minutes later a different driver came with the "correct" pizza abd demanded the wrong one... As soon as I opened I nearly fainted, it was a few pieces of ground Mince, it was cut on the other side, it was a mess.. I think the pictures will explain it.. It was not the first time this happened but I'm so disgusted and dissapointed at the service and food we get from this Debonairs at Eldorado Park is really not worth out money

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