CB
Cindy B
1 reviews | Active since Jul 2015
04 Jul 2015, 20:42
Poor service
Ordered pizza online. First I was impressed, the driver phoned me in minutes of reserving my order to get directions as it wasn't clear on my order. But then everything turned for the worst. It took them One and a half hours from the time I placed my order to deliver my pizza. Cant get hold of anyone at the shop as the one nr is just ringing and the other is ingaiged all the time. Then when I got my pizza the dot was black and when I opened my box it looked like it was standing in the warmer for quite a while. With one big oil mark in the box
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Replies (1)
Debonairs Pizza's replyOfficial
06 Jul 2015, 13:14Hello Aspetat,
Thank you very much for taking the time to report your experience with our Pinetown branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Pinetown branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply06 Jul 2015, 13:14
Official
Hello Aspetat,
Thank you very much for taking the time to report your experience with our Pinetown branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Pinetown branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)