BM
BLESSING M
1 reviews | Active since Aug 2013
30 Apr 2015, 21:56
Poor service
I'm quite disappointed with the Debonairs in point with their service. The store had less than 10 clients but we had to wait for more than 20 minutes and when I told the above lady she gave me and attitude and they laughed at me. It was my first and last time going to that store cause they treat clients like piece of trash when we pay their salaries. I always order at Debonairs a lot and I never wait for that long this is nonsense and unacceptable. They need to train their staff especially when it comes to efficiency in customer delivery and satisfaction. This is nonsense.
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Debonairs Pizza's replyOfficial
04 May 2015, 07:57Hello BLESSES,
Thank you very much for taking the time to report your experience with our Point Road branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Point Road branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply04 May 2015, 07:57
Official
Hello BLESSES,
Thank you very much for taking the time to report your experience with our Point Road branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Point Road branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)