Poor Service
<p>I ordered a standard pizza today from Debonairs Pizza, the midway mews branch, to bedelivered at my workplace. ( My place work is located about 8mins from the midway mews branch.)</p> <p> </p> <p>The order took 45mins to be delivered for an order that usually takes about 20mins. The food arrived almost cold and there was hardly any cheese and the base including the crust was extremly hard.</p> <p>I am incredibly disappointed my the service i've recieved from Debonairs. </p> <p> </p> <p>I don't think I will be using this service anymore as tis is not the first time that I have experienced this level of service. </p> <p> </p>
Thank you very much for taking the time to report your experience with our (Midway Mews) branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our (Midway Mews) branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)