Poor service

The poor service from Debonairs at Vaalmall. This is disgusting and can not be tolerated. I tolerated it the first time. I ordered pizza at 18:15 and only at 22:00 they want to bring. After I called the store at 20:30 at which i spoke to a white gentle man who decided since im black they nees to lie to me and said the pizza will be there in 15 mins. Which it wasnt...and at 20:45 i called it. The manager didn't call me. Further more it is a joke to Debonairs as they resolved the issue without even talking to me. So since I am just a tiny clientele in the pool. I'm a done with Debonairs. I hate it at this point and every consultant who touched my case but dosny bother to even to try n resolve it.