SM
S M
1 reviews | Active since May 2012
08 Mar 2016, 19:53
Poor Service
Been calling them to place an order . phone was engaged so I went there only to find someone left the on engage deliberately. mind u I had spoken with the lady an hour before to check price and told her I'll call shortly to order . they don't even deliver you call and fetch it. I waited from 18h36 and left the restaurant at 18h52. its not safe here in the township that is why I wanted to come collect rather than waiting there. thanks to Miss Know it all who disconnected the phone from ringing . aaaaah KwaMnyandu please enough. thus is not the 1st time thus is happening..
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Debonairs Pizza's replyOfficial
09 Mar 2016, 09:10Hello Slieh,
Thank you very much for taking the time to report your experience with our Umlazi KwaMnyandu branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Umlazi KwaMnyandu branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply09 Mar 2016, 09:10
Official
Hello Slieh,
Thank you very much for taking the time to report your experience with our Umlazi KwaMnyandu branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Umlazi KwaMnyandu branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)