YM
Yamkela M
1 reviews | Active since Aug 2015
12 Aug 2015, 09:51
Poor service
On the 31st or 1st of July we called debonaires for delivery, all went well until the delivery guy didnt call me, so i went to check outside and i find him riding on his moto bike claiming that he has been miss calling me i ddnt call him back, so i told him not to miss call and call me to tell me that he has arrived with the order. Yesterday (11-08-2015) we called again for delivery, informed the person taking my order that they shouldnt miss call but call me as i wouldnt know who that is, but they sent the same guy and he did the same thing. ive always have good service with Debonaires but the last 2 orders i made were very bad!!!!!
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Debonairs Pizza's replyOfficial
14 Aug 2015, 08:41Hello Kamo@23,
Thank you very much for taking the time to report your experience with our Port Elizabeth walmer branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Port Elizabeth walmer branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply14 Aug 2015, 08:41
Official
Hello Kamo@23,
Thank you very much for taking the time to report your experience with our Port Elizabeth walmer branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Port Elizabeth walmer branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)