RG
RONELLE G
1 reviews | Active since Jan 2011
04 Sept 2015, 13:27
poor quality food
1stly i would like to say that i would never recommend debonairs to anybody again.,my collegeus and i ordered from debonairs broadway,durban today, 04/09/2015.we ordered 5 real deal's (chicken)because apparently they only had that and bacon flavour.then the pizza's come 30 min late(making us late for our break)it was ice cold and rock hard,and super dry.terrible experience we are very unhappy!!
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Debonairs Pizza's replyOfficial
07 Sept 2015, 10:06Hello ronelle26,
Thank you very much for taking the time to report your experience with our Broadway branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Broadway branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply07 Sept 2015, 10:06
Official
Hello ronelle26,
Thank you very much for taking the time to report your experience with our Broadway branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Broadway branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)