GB
Grant B
1 reviews | Active since Oct 2012
01 Jan 2016, 20:03
poor quality
We ordered 4 large pizzas for dinner tonight. It took over an hour to be delivered to start with. The pizza was on the verge of being inedible. No care was taken in preparing them. They were undercooked, bland and messy. The base was basically raw and the meat very processed. Of the 5 people that ate these pizzas, all 5 complained. The bill was over R350 which would be fine if the pizza was actually good but that seems like a hell of a lot of money to pay for terrible quality. I will definitely not rush back.
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Debonairs Pizza's replyOfficial
04 Jan 2016, 14:46Hello barcode,
Thank you very much for taking the time to report your experience with our commercial road, PMB branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our commercial road, PMB branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply04 Jan 2016, 14:46
Official
Hello barcode,
Thank you very much for taking the time to report your experience with our commercial road, PMB branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our commercial road, PMB branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)