1 reviews | Active since Jul 2018
Poor poor service from Debonairs pizza
Ordered from Debonairs 2 hours ago, saw the driver drive right past me after about 1,5 hours. Called them to ask them to please ask the driver to circle back, I was told that they would call me back to let me know what is happening. Half an hour later, still no call-back and still no food. At this stage im not sure that I will be getting the food and I've already paid for it. Not the first time I've had trouble with them either.
Hi Richard
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the restaurant manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the restaurant so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Hi Richard
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the restaurant manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the restaurant so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***