POOR POOR POOR POOR SERVICE!!!!!!!!!!!!!!!!!!!!!!!!!!

I ordered Pizza yesterday at Debonairs Pizza yesterday afternoon at 12h22 noon from The Debonairs Pizza in Kwa Thema Square. My order was accepted at 12h22 by the store and i even got a text to confirm this.

At 13h30, i still had not received my order. I called the store i called and spoke to a lady by the name of Tshidi. She gave me a lot of excuses that i didnt understand really, about a new driver that keeps getting lost, lame excuse if you ask me. She said she will call me back to update me as to what was happening.

She called me back at 13h50 to tell me that the driver has left the store to deliver my pizza and she is sorry. At 14h30, my pizza still had not been delivered. I had to buy airtime which was eventually exhausted because i could not get through their store and i had to wait and listen to that annoying music... until my airtime was exhausted. And then i gave up. What ****ed me off the most is that i had already paid for this drama from my card. Finally at 14h55 the pizza arrived!!!!!!!!!!!111 A pizza that was ordered at 12h22 was only delivered at 14h55!! How disgusting and disrespectful???

As if that was not enough, when i open the pizza, i had ordered the Sweet Chilli Chicken... THERE WAS NO FETA CHEESE! It was the wrong order. So on top of waiting for more that 2 hours for my pizza, i had to settle for the wrong order that they delivered!!!! I feel disgusted by the service i got! Its disappointing!

I should be reimbursed for all the drama i went through and for the airtime i bought!