1 reviews | Active since Jun 2016
Poor delivery service - van riebeck , kempton park
<p>I have ordered 2 pizzas at 19:40 for a hungry crew of kids. It is now 20:45 and still no sign of the driver nor the food. The staff at the branch when I call through don't understand English well, who inform me that even though I stay 1km away it takes about an hour and a half to deliver. Boksburg key largo debonairs provides exceptional service everytime. Pathetic service from the van riebeck kempton park branch. Order will be cancelled.</p>
Thank you very much for taking the time to report your experience with our Van riebeck, branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Van riebeck, branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)