Poor customer service

I ordered pizza at debonairs hammanskraal received a call from willy or William on of the drivers asking for directions. As I was busy trying to give him the directions he kept on interrupting me, because I don't know how debonairs hires drivers who can't differentiate between left and right, I tried so hard to give him directions but he couldn't even understand a single thing he started being rude towards me for what reason I don't know. My question is how does debonairs hire a driver who doesn't know the neighborhood? On top of it how does it hire someone who does not have customer service one of the core elements of the business?

How are you going to retain your clients if we deal with rude and *********** drivers like William? He went to an extend of telling me that his not gonna waste his precious time delivering my order I will wait for another driver. Is that what you call customer service? I specifically spend alot of money at debonair but it's like I am constantly throwing my money in the bin because of the treatment and behavior we getting from your staff.

To top it up another driver called me get directions, before I gave him all the details I asked to get a name of the driver who was very rude towards me he asked the cashier and you know what was the cashier's reply? Loudly at the background saying Ai that customer doesn't know what she wants. So it seems like majority of your staff members doesn't have customer service skills. The cashier's name is Temosho

I hate being treated like dirt more especially where I spend my money, I had my reasons why I choose to go but my food at debonairs but to get this fulthy treatment is way out of line.