1 reviews | Active since Sept 2015
Poor Customer service
<p>i ordered pizza from Debonairs Rosebank today at 12:53pm, now it 02:12pm my order has not been delivered. then i called the shop and i spoke to Samantha, she told me my is still in the shop. the drivers were out. </p> <p> </p> <p>Whos problem is that? </p> <p>Do i have to wait 2hours to get my order?</p> <p>Do i have to eat during my working hours because my lunch is over now?</p>
Thank you very much for taking the time to report your experience with our Rosebank branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Rosebank branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)