KR
Kashnie R
1 reviews | Active since Dec 2014
28 Mar 2016, 08:28
Poor customer service
This branch does not care about business or customers. I tried ordering a crammed crust pizza once and I was told they only make 2 for the day. Twice I was told they can't deliever because they don't have drivers. I was not served on 3 ocassions and this has now really angered me. What must I do to get a pizza? This is the only branch close to my home and unfortunately my family loves debonairs. It is quite clear that they don't need customers because I can't think of a single business that would turn customers away
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Debonairs Pizza's replyOfficial
31 Mar 2016, 10:50Hello Kashnie32,
Thank you very much for taking the time to report your experience with our Raisethorpe branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Raisethorpe branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply31 Mar 2016, 10:50
Official
Hello Kashnie32,
Thank you very much for taking the time to report your experience with our Raisethorpe branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Raisethorpe branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)