pM
phindile M

1 reviews | Active since Jan 2017

02 Mar 2018, 13:54

Poor customer service

Am not happy with the service I got at all from them. I will say poor customer service. Poor device delivery I ordered a pizza by 13:16 received it by 13:47 does it make sense. The lady didn't even bother her self about me.

0
Replies (1)
Debonairs Pizza
Debonairs Pizza's reply21 Mar 2018, 14:18
Official

Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.


If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.


Kind Regards,


The Debonairs Pizza Team
Customer Care Line: ***