1 reviews | Active since Jan 2012
Poor customer service
<p>On the 15 of December 2016 I ordered Pizza via telephone in Butterworth which they did not deliver without valid reason. Also on the 28th of Devember I ordered a Pizza via telephone it took them 2 hours to deliver. Last week friday I called to place an order then, I went to the store to collect the Pizza I waited more than 45 mins for my pizza and they did not even apologise for the delay and their attitude towards customers is very bad.</p>
Thank you very much for taking the time to report your experience with our Butterworth branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Butterworth branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)