1 reviews | Active since Aug 2014
POOR CUSTOMER HANDLING
We went to the Sunnypark branch and we got there at about five minutes before ten pm and they where preparing to close.<br> We placed our order for a standard chicken and mushroom and a small margarita pizza.all was well.<br> We took down two chairs to sit down as they where already stacked and Zinhle started mopping the floor.<br> She used her hands with no gloves to squeeze the mop and soon after that handled our pizzas with out washing or sanitazing her hands.<br> All the time my wife and myself where watching all thus unfold and felt disrespected.<br> The reason that made me write to hellopeter is the fact that when we got home my wife Said that she will have tea and toast and that's what she is having now
Thank you very much for taking the time to report your experience with our sunnyvale branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our sunnyvale branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)