Poor client services

I bought Pizza at 6:30 now it's 9pm. No communication whatsoever as to where is my order. I made numerous calls to follow up none where returned. Mind you I bought awesome foursome for the whole family which was supposed to be dinner. With no communication even at 8:30pm had to order from other outlets Nandos who delivered within 30minutes. To my surprise the driver from Debonairs calls at 9pm after spending R500 for both takeaways. Honestly can't explain how angry I am, why take orders that you can't deliver? I mean a 6:30 order to be delivered after 3hrs. That is just nonsense, totally ridiculous Oakdene Debonairs must just leave if they not in business to deliver service to clients. Oh the worse pasty when PIZZA was delivered it's in pieces, dry and no stick on it. Do me a favour and found out who is at fault, I want my money come take your Pizza this is nonsense