1 reviews | Active since Apr 2014
Plastic found in the crammed crust pizza
I am highly disappointed in the Debonairs pizza that I purchased at the Debonairs Total Garage in Umhlanga.I bought the pizza last night and decided to take the leftover pizza to work for lunch today. Today as I was about to finish it I found a blue plastic bag inside the crammed crust. To say I was disgusted is an understatement. This could have endangered my life. I will never buy Debonairs pizza again
Hi Sihle
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the restaurant manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the restaurant so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Hi Sihle
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the restaurant manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the restaurant so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***