DJvV
Dominique Janse van Vuuren
1 reviews | Active since Jul 2013
31 Oct 2015, 11:51
Placed order 10:30 recieved call 11:30
I placed an order online 10:30 and payment went off for transaction at 11:30 the guy from the branch phones me and tells me the dont deliver in chamdor after the website gave me them to use. I ask the guy what am i supposed to do now as the payment already went off he tells me to go there and collect the money or my order. I then spoke to the manager he said he will get the driver to deliver. When i asked why it takes them an hour he just said he apologise for that no reason as to why. Thats unacceptable.
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Debonairs Pizza's replyOfficial
31 Oct 2015, 12:46Hello Dominiquejo,
Thank you very much for taking the time to report your experience with our Range view branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Range view branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply31 Oct 2015, 12:46
Official
Hello Dominiquejo,
Thank you very much for taking the time to report your experience with our Range view branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Range view branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)