Pizzetic

So i ordered pizzas from the app at 18:51. 47 minutes later i phoned to find out were the food is and the lady told me to hold on after i gave her my reference number and after a minute she said the driver left about 15 minutes ago. An half hour later i phoned again to find out were the food is and after i gave my reference number again and holding on again she said the driver is on the way. After another 15 minutes my wife phoned to find out *** and again we were put on hold while she called the driver which as per her he did not answer, she told me she will phone me back which she did. When she did she asked me to pay half of the pizza amount if he arrives. At 21:35 still no food even though i ordered 2 hours and a half ago. I will never in my whole pizza eating life order from that franchise again. You expect bad service like that from the goverment not from a private food chain. To my understanding the debonairs, the steers and the fish aways which are next to each other belong to the same owner and those to food suppliers are also useless. I am 120% sure they never even made our order. Pathetic to the last pineapple!!!!!!