NM
Nontobeko M
1 reviews | Active since May 2015
27 May 2015, 09:55
Pizza Without Topings and Double Cheese
On Monday they 25th of May, went to Debonairs Pizza in Evaton Mall and ordered a Large Triple Decker, Meaty flavour with double cheese but did not get what I had initially ordered. The pizza I received was not a double cheese nor did it have toppings like how a triple decker should be. The second base hardly had any topings whatsoever. I was disappointed about this and will never be supporting what was once my favourite take out place.
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Debonairs Pizza's replyOfficial
28 May 2015, 09:53Hello Tanzi,
Thank you very much for taking the time to report your experience with our Evaton Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Evaton Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply28 May 2015, 09:53
Official
Hello Tanzi,
Thank you very much for taking the time to report your experience with our Evaton Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Evaton Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)