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lerato L

1 reviews | Active since Mar 2014

18 Apr 2016, 10:12

pizza without mozarella

i ordered a pizza from debonairs and the lady i spoke to informed me that they were out of mush room and asked what i would like to have as replacement we agreed that she would put pine apple as replacement , the shock i had on my face when the pizza was delivered ... it had cheddar sparingly sprinkled on it and there was no pineapple ...can someone explain this ....

0
Replies (1)
Debonairs Pizza
Debonairs Pizza's reply18 Apr 2016, 13:15
Official
Hello loveLee,

Thank you very much for taking the time to report your experience with our Braamfontein branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)