TH
Therese H
1 reviews | Active since Apr 2015
13 Apr 2015, 08:34
Pizza with hardly any toppings
On sunday the 5 april we ordered 2 triple deckers and 1 chicken grill. We waited over an hour for the order to arrive. There was hardly any toppings on the pizza and it was very dry. I made a complaint to get closure to which I have had no response. I have photos of these pizza's on my cel. Very disappointed by the quality and service. I will never buy from debonairs again!!!
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Debonairs Pizza's replyOfficial
13 Apr 2015, 14:23Hello ThereseKirsteen,
Thank you very much for taking the time to report your experience with our Golden Cyprus Sarnia branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Golden Cyprus Sarnia branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply13 Apr 2015, 14:23
Official
Hello ThereseKirsteen,
Thank you very much for taking the time to report your experience with our Golden Cyprus Sarnia branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Golden Cyprus Sarnia branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)