1 reviews | Active since Apr 2016
PIZZA WAS NEVER DELIVERED
I ordered Pizza on the 15/04/2016<br> <br> After an hour my pizza was still not delivered. I than phoned in to hear whats going on. After having to call about 6 times cause the lines are always engaged. The lady i spoke to was not really of any help. She said my order is not on system??? I than asked her if i can place a new order, she said she will take my details and get back to me, Not sure what happened. I never got a call back!!! After coming from hospital and a hungry child, i was unable to drive. WHAT POOR SERVICE! <br> <br> After an hour and a half i knew i'm not going to get my pizza. <br> <br> what kind of service is that? poor management <br> <br> ***<br> I would like to know who is managing this branch - Nelson Mandela STR Bloemfontein
Thank you very much for taking the time to report your experience with our bloemfontein branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our bloemfontein branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)