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NOLUTHANDO N
1 reviews | Active since Dec 2019
11 Dec 2019, 12:07
PIZZA REFUND BAD SERVICE DEBONAIRS PIZZA
I bought a Pizza online on the 1/12/19, and money was taken out of my account but no pizza was delivered I have been buying airtime to call them even now still no refund why must I waste more of my money buying airtime to call Debonairs everyday can I please get my R169+15 for delivery just imagine waiting for so many days. When I call they always telling me they will refund me. Please Debonairs can I get my money back
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Debonairs Pizza's replyOfficial
16 Dec 2019, 11:07Hi Noluthando
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Debonairs Pizza's reply16 Dec 2019, 11:07
Official
Hi Noluthando
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team