Pizza not on time

We ordered 3 Pizzas at 19:24. The cashier told us the Pizza would take about 45min to 1hour, however, 1hour and 40min later we still haven't received our Pizza.<br> <br> If we have received prior notice of the delay we could have let it pass or collected it ourselves. But right now, they've lost 3 customers due to this delay. The manager was unable to help us, and compensate for the delay, and was very unhelpful (why have a manager who can't deal with client complaints?).<br> <br> The pizza's have been standing on the warmer for god knows how long (probably an hour and a half by now). At the moment we're still waiting for the pizza.<br> <br> From now on, we'll resort to Butlers.