1 reviews | Active since Aug 2015
Pizza not delivered
<p>I ordered online and my order was confirmed by the restaurant. An hour after the time I had specified for the pizza to be delivered passed, my pizza wasnt delivered so I decided to check with the delivery man that called me to confirm my order. He told me stories, and I decided to call the restaurant itself and spoke to Lerato and two other guys. They told me they have no idea about my order and they dont see it anywhere. The delivery guy called me back and told me he wasnt at work anymore and cant deliver, I asked for his name but he did not respond, unfortunately for him I have his cellphone number- ********** . I am very angry, and hungry. So disappointed in debonairs pizza for such poor service. No one deserves such heartbreak, especially with pizza.</p>
Thank you very much for taking the time to report your experience with our Umlazi Mega City branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Umlazi Mega City branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
