DV
David V

1 reviews | Active since Jul 2011

02 Apr 2015, 13:00

Pizza delivery already 60 minutes late.

We ordered 3 pizzas for lunch at 12h00. It is now 13h00 and we are closing for the Easter weekend. We are 10 minutes drive away from Canal Walk. Really **** service.

0
Replies (1)
Debonairs Pizza
Debonairs Pizza's reply04 Apr 2015, 11:26
Official
Hello daviddv2,

Thank you very much for taking the time to report your experience with our Canal Walk branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)