1 reviews | Active since Sept 2015
Pizza
I bought a pizza at deboniers and they firstly gave me a wrong order that i had to wait for - 30 for the correct order only to find that the pizza is raw and not well cooked,l i only ate a slice it , of which i did not even finish or enjoy.I sent my colleague to return the pizza they disputed saying that the pizzas are all the same. I then took the initiative of calling them of which i spoke to a rude Elsie who is the supposed manager she cant even handle a costumer complaint, all she know's is to be rude and not resolve issues, i had to now waste patrol and go back to the branch, this is unacceptable as its time wasting and unpleasant, they need to train their staff, i live in midrand and i know the service that debonairs offers , this is *******. >
Thank you very much for taking the time to report your experience with our RANDBURG SQUARE branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our RANDBURG SQUARE branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)