RS
R33 S33
1 reviews | Active since Nov 2015
23 Nov 2015, 07:18
Piece of plastic found in Food
Yesterday I bought a Pizza from Southgate Malls Debonairs.<br> Usually their product is good but I discovered a small piece of plastic in food which severly hurt my gum and tooth while consuming my food. <br> I still have the piece of plastic which I have kept, it seems like a piece of plastic that would come of a seal of a plastic bottle.<br> <br> Supervision should be implemented at the kitchen area to ensure that staff are taking care when opening sauce bottles to ensure that dangerous substances dont get into the food.
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Debonairs Pizza's replyOfficial
23 Nov 2015, 11:28Hello r1986,
Thank you very much for taking the time to report your experience with our Southgate Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Southgate Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply23 Nov 2015, 11:28
Official
Hello r1986,
Thank you very much for taking the time to report your experience with our Southgate Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Southgate Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)