Phathetic service

Never have I been so upset over an order on Uber eats,I order today at 17:45 ,20 minutes after I received an sms to say that my order had been delivered,contacted the uber driver immediately Miranda Linard,he told me to chill he will call me back ,45 minutes after I call Debonairs Northcliff all the agent working on the delivery side and the shop told me to calm down they have stele issues it’s been 3 hours I’m still waiting on my delivery not call nothing even the manager told me he can’t do anything about it phathetic serve !!!!