TS
Tatum S

1 reviews | Active since Jul 2012

20 Jul 2015, 09:50

Perpetual Late Delivery

Something needs to be done about the Parkmore branch. Their deliveries are perpetually late. Lateness ranges from 30 minutes to an hour. I have received cold pizza (black dots!)every single time and despite the Debonairs policy, if you think your delivery is free, think again. It is a bit like pizza *********. You are left to wait up to two hours for a pizza and you are so hungry by the time it comes you are forced to pay for cold pizza.<br> Please do something about your Parkmore branch.

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Replies (1)
Debonairs Pizza
Debonairs Pizza's reply20 Jul 2015, 12:43
Official
Hello NoSpaces,

Thank you very much for taking the time to report your experience with our Parkmore branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)