Pathetic system and poor delivery

Placed an online order via their app. It was accepted by the Northcliff store at 6:22pm. Delivery arrived an hour later without one of the four pizzas, without the 2 sides and with the wrong drink.

The call centre just transfers you to a number that does not get answered and they have no supervisors or managers.

The store has a trainee, Brian Xolani, who tried very hard to deal with me so kudos to him for taking responsibility when the manager and owners were not bothered.

At 8:39pm, the delivery guy finally comes back. My kids were already asleep not able to enjoy their much anticipated dessert and my wife's pizza took over 2 hours to come and too late for her to have supper.

I expecty money to be returned for this order and hope to never have to order from this store ever again.