RB
Richard B
1 reviews | Active since Jul 2015
24 Jul 2015, 14:10
Pathetic Service - No Appolegy & Passing the Buck
Today at 11:40 - I phoned Debonairs West Coast Village - Sunningdale branch and ordered 3 x Pizzas 7 1 x 2 Lt Coke to the value of R293.60 and spoke and placed my order with Nomabhuca, Ziyand. <br> <br> 1. Firstly the delivering address was taken incorrectly not withstanding that I repeated myself a couple of times. <br> <br> 2. I was informed that my order will be delivered at 12:30 which where acceptable knowing that its a Friday and its afternoon and that most businesses are ordering pizza. <br> <br> 3. 12
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Debonairs Pizza's replyOfficial
29 Jul 2015, 12:20Hello RichardBe ,
Thank you very much for taking the time to report your experience with our West Coast Village, Sunn... branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our West Coast Village, Sunn... branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply29 Jul 2015, 12:20
Official
Hello RichardBe ,
Thank you very much for taking the time to report your experience with our West Coast Village, Sunn... branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our West Coast Village, Sunn... branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)