Pathetic service fulfillment

I've placed an online order with Debonairs at Greenstone Mall. I live 5 minutes aways. It is now 1 hour 30 minutes and my delivery is not completed. I've called 6 times and spoke to 6 different people who are off no help. Absolutely quick to debit my account for the order but incredibly slow to fulfill the order.

**** SERVICE ESPECIALLY CONSIDERING IT IS A FRIDAY EVENING ORDER AFTER A LONG WEEK!