Pathetic service ever

To whom it may concern. I would like to to lay a formal complaint again the manager at Debonairs at Dobsonville.

On the 27th I placed an order for the special. I ordered 2 Medium something meaty online and made comments on my order below that for my 3rd pizza I would like to have Something meaty.

I received a call from the delivery confirming my address because I opted for delivery. Just when he arrives, he had only 2 Medium Something meaty, he didn't bring my 3rd pizza.

My comment was clear and straight forward. That he must bring the speed point and my 3rd pizza.

When he delivered the pizza, I asked him why he didn't bring my 3rd pizza and he said, eish sisi.....its late, ill keep your invoice, you can call the shop tomorrow because then it was around 8pm.

I asked him that if u saw that my order has no 3rd pizza, why when you called to confirm the address asked me to confirm the order? His was it's late sisi.

I told him I will in tomorrow to query this because I Want my pizza.

Today the 29th November 2018 @ 15:05 I called the store and I spoke to AthiNkosi who firstly asked what happened and confirmed that he will send Johanna to deliver the pizza.

Then later on he calls again and he was very rude, telling me that how I placed my order it was wrong and I asked him that if I placed my order wrong, why when the delivery guy calls me while he was at the store didn't confirm my order? Then he couldn't answer me.

I asked him to hold the line because I wanted to take down his details so that I can report this matter and he hung up on me. I called him back and he rudely hung up and never called me back.

I am very disturbed with the lack of service from someone who calls himself a manager. I want my pizza. I paid for that pizza. I am willing to log it on hello Peter. I will not be treated like I didn't pay for that pizza. There is far much more competitors that would appreciate my money. I work extremely hard for my money and this is how I am treated.

I expect to get feedback in 24-48 hours. Call me on ********** 765. I am very upset