PATHETIC SERVICE

DEBONAIRS PIZZA SPRINGSGATE PATHETIC SERVICE!! Placed app order at 18:23 on 18.02.2022, food arrived at 19:48. I refused to pay, the driver said to phone the manager. Phone the manager, she told the driver to take the order back to the shop. Almost TWO HOURS to wait for an order???? On the app it stated that there are drivers available, if you are so extremely busy, you should not accept orders at all. Not the first time I have had bad service from them. Is there any proper, reliable food delivery services left in this country?? A person would think after the whole COVID lockdown, you would jump at every opportunity to keep you customers happy and satisfied. It could have been your doors to shut as a result of covid but we, as your CUSTOMERS kept your doors open and this is the treatment we receive. We pay for the service and the food, it is not for free. You should have closed your doors rather, if this is how you treat your customers.